r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?National Park FD worker tales. I’ve been working with the concessionaires inside of The National Parks at the front desk since 2017 and you can just imagine some of the people I encounter working front desk… 😤 here are some of my favorites. Yellowstone National Park: -once had a guest go on a hike and his room was cleaned while he was gone. stories from the front desk of hotels/hostels/and others in the hospitality industry. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk.This is the story I tell everyone when I explain what it was like working at a hotel. So I worked at an extended stay hotel. There were a lot of interesting guests but this lady took the cake.The church paid the hotel for the room. Guest thought they would get a refund to them and not the church. It seems like all they wanted was the money and not the room.It's becoming more common for hotels to replace vending machines with snack shops run by the front desk staff. I think it's to prevent people trying to steal from/damage vending machines. AND it's more profitable. ThatsNoMoOnx • 2 yr. ago. People still steal from the sundry shop. It's ridiculous.It’s a fun one! 😈 #skit #hotel #talesfromthefrontdesk. 1.3M. Follower story! 🪰 Sometimes you just have to roll with it… #skit #hotel #talesfromthefrontdesk. 927.9K. Follower story! This story was too hilarious to not make into a video. 😂 …This happen to anyone else? I started in the hotel business at a big franchise hotel, Lets call it shirriatt, a friend referred me. Anyways i lasted 3 months and I will go ahead and explain why it was such a short time. It was October 2022, and it was my first day, I was a front desk agent and also a pt night auditor on weekends. It was merely ...My worst night of Audit so far. Hello to all my fellow front desk people! I am finally telling my own crazy story here after a couple months of night audit. I work audit for a 150 room property and we happened to be completely sold out for (mostly) a Morgan Wallen concert in town. It was probably the busiest shift I have had so far.A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered the front desk and was basically the only hotel employee on duty from 11 at night until 7 in the morning. I have quite a few good stories from those night, so here are a couple to start out with.The ONLY way to get rid of bedbugs is heat. The chemicals don't work. The hotel can buy these machines that heat the room to 120 degrees and it kills all the bedbugs in the walls, light sockets, everywhere.How Dare You Not Remember ME! I normally work the PM shift at a 150 room hotel in just outside our downtown area. We average 20-40 check ins a night. One evening a lady, let's call her Joy, arrives to check in. She gives me her name and it's not on the reservation list. I check digital check ins -- not there.Speaking of calling in front of their staff. I once had a warranty return on a speaker, the cone was disintegrating. This was like 2004 so I had to call the vendor, state my case, they approved the warranty repair/replacement on the unit.She asked for pricing and it was about $160 for the night, warm weather and graduations and all. As long as her husband said it was okay they’d take it she said, so she was waiting on him to reply back. Then she said she’d had an issue at the hotel next door and I wanted to know what had happened, I thought she meant she’d had a poor stay. Is the eclipse bringing out the crazies? We've had a huge rash of crazy people at the hotel lately. One of my co-workers things it's the eclipse and I tend to agree with her because it's way worse than usual. Just this past week we've had: A lady yelled at me and another manager calling us racist and insisting she was going to have us fired.That was nice, and hasn't happened in a while. But now, we come to the tale of the two weddings. As you can already guess by the name, we had two different wedding groups this weekend. One staying on Friday night, and one staying on Saturday night. Let's talk about the group from Friday night first.227 votes, 46 comments. If there’s anything we can count on in the hotel industry, it’s crackpots who read the cancellation policy and then act like…Try any beginner video that focus on stretching hips and leg muscles. 30 - 60 minutes, three times a week and my foot pain disappears. When I slack off, the pain slowly comes back. 1. MaidOfClarity • 1 yr. ago. I’ve had 5 people try to check in during my shift so far, which is only 2 hours done.That Time Doing Tech Support Turned Out Positive for the Customer (The Story of Emily) Hi All: I've seen stories from this sub another site and finally got the nerve to post up one from my 10+ years doing volunteer tech support. note that all first names where used have been changed. The backstory:I was just reading another post here about reporting someone smoking weed and getting them fired and it reminded me of a similar story of my own.One has to wonder if these front desk agents are the biggest heroes of all these days… especially if you look at this collection of tales from the front desk. Keep scrolling below for these five epic stories of noisy guests, rude Karens, and troublesome OTAs. For more stories like this, here's one about a local Karen and Kevin at a motel.As per my last post I shared with y'all that he so far is just getting written up and that's it. Well I just got a call from my manager that she is indeed firing him now and will have to switch around my schedule a bit for this week because of it. Apparently yesterday she accidentally left her flash drive and usually when that happens one ...Similar to https://www.reddit.com/r/TalesFromTheFrontDesk/ or https://www.reddit.com/r/assholetax/ but where workers complain about their employers, ...melodyponddd. - 5 years ago. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. At our hotel the alarm system was connected directly to the nearest fire station. Our switchboard operator would also call them to advise if we were in pre-alarm and would call 911 if we went into full alarm.So I'm thinking she's trying to BS her way into a free cancellation because she probably got a cheaper rate at the sister hotel. "Oh I see, do you have any specific details on why you felt unsafe?" "Well, there were some really sketchy people hanging outside." "Did you come in and talk to the front desk?" "No, I didn't even feel safe enough to ...Tales from the Front Desk by Forrester, Elisha - ISBN 10: 1490310169 - ISBN 13: 9781490310169 - CreateSpace Independent Publishing Platform - 2013 ...Brand Call center woes. All properties of one of the big Tipton style Hotels have to pay $$ for the hub call center service. They take calls for reservations, questions and so forth and then call us for our opinion on the matter. I think two twin pre-teens would be better suited for this job. I can count on one hand how many calls I've gotten ...If I could tell them I don't care if you're the president of the freaking United States. I am not making an exception for you that could cost me my job. YOUR STATUS ISN'T WORTH MY JOB AND YOU'RE A MISERABLE COW FOR THINKING WE SHOULD BREAK LAWS FOR YOU. God I understand that.A few years ago, in my last job, I worked as the night auditor in a fairly upscale hotel in the college town of Lawrence, KS, in which I covered the front desk and was basically the only hotel employee on duty from 11 at night until 7 in the morning. I have quite a few good stories from those night, so here are a couple to start out with.Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...Hotel staying expert trying to get free room. This is kind of long and not anything extremely exciting. Something I felt like posting anyways. So for the past two weeks I've been running breakfast and the front desk. Our breakfast lady has gone MIA. Now we don't just have pastries and cereal for breakfast, we have to do a full hot breakfast ... This is a standard at a lot of hotels. You check in fake reservations than a few days later you adjust off the revenue. The reason for this is the typical large difference between the standard reimbursement for the rooms guest redeem for free and the amount a hotel gets when they hit an occupancy threshold.Once, I was travelling to a location about 800 kilometres away from me. I was catching the train. Due to delays, it looked like I wasn't going to get to the motel before midnight (if there were no delays, I would have been checking in approximately 10pm).People are generally understanding, if they ask for something simply say they are available at the front desk. If they push, you're the only one at the desk and aren't allowed to leave. I would rather have 100 negative reviews than a have a minor sexually harassed or assaulted under my watch. 99.She asks what the price is a I tell her it’s $$$ after taxes and we charge $ for incidentals as well which you get back within a few business days after check out. Lady: …but I called and spoke to another gentleman earlier and he said it was $$ and not what you said. Me: I understand but the prices change all the time.So I finally have been asked a dumb question. Well the dumbest question so far. Been NA for a few years now. Just moved from a major airport property to small town Texas Smariot. I would of thought working at a property outside of a major international airport. The dumbest of all questions would of been asked while working there.r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?Thoughts after 6 years at the Front Desk. Hello fellow colleagues of the Front Desk. This is probably going to be a long post, so TLDR at the bottom. I landed assbackwards into the Front Desk some 6 years ago I believe. Initially, I got my masters degree in some super sexy unpronounceable sciency thingy with ZERO job application and opportunities.She laughs and covers her face. I now have to man the front desk till my partner shows up. Of course guests ask what happened. I was to tired to formulate a good lie so I was just honest. It made a lot of people laugh. Funny enough this was the 2nd time I had ripped my pants. Another story for later! 2.r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?Got to use my favorite comeback for a jackass. There's a concert in town tonight. Which usually means on my shift I will have more than the usual (most of the time zero) number of jackasses, drunk or otherwise, on my night audit shift. Our hotel has a front parking lot, and a back parking lot (just as big) on the other side of the hotel.If staff wants to provide free rooms for guests (homeless or not) they clearly can provide their own card to cover the costs. What they don't get to do is push the costs on the business without the consent of the business. It's a lot easier to say no when you're giving away your own money instead of throwing the costs or risk at your employer. The driver arrived with her food. For security purposes, we can’t send the drivers up to the rooms, so he waited in the lobby for her to come down and pick up her food. She got off the elevator wearing only a towel. The Dasher was naturally, rightfully, and understandably hesitant to approach her.First Floor... Balcony? #skit #hotel #talesfromthefrontdesk. Most relevant. Elliana Fenley. We have different words for a reason. In the US, “balcony” and “patio” are not …Haunted Rooms. Ok, so some context. We get a review a little while ago from an anonymous profile who proceeds to give us a bad review about a haunted room. They go on in the review about how a chair moved on it's own across the room and the shower kept turning on on its own. They also tell about the light flickering throughout the night.But I'm a irresponsible parent. For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah. Worked front desk for years. A frequent executive stayed once a month. He was good looking, quiet. Has a wife and they adopted two kids. Months into him staying, a very obvious lady of the night walked in asking how to get to his room. Cheating, hooking, etc. are as common at a hotel like rain in Seattle. Meanwhile the regular and waged front desk and housekeeping staff don’t get it guaranteed off. Granted, we get holiday pay, but there is a sad kind of irony in people who are in charge of their eSsENtIaL WoRKeRs getting a day dedicated to laborers to relax while those frontline laborers, the ones who do all the heavy work, don’t. 18. camlop ...Most of the time, the students will put their room numbers in the delivery app, and the driver will just bring it up. Sometimes, the driver doesn’t have a room number, so they’ll just drop it off at the desk the student to then quickly grab from me and shimmy away. This time…. Was different. One of the students ordered a large quantity of ...Skinhead was passed out after a night of either crack, or meth. I called the cops. They sent one guy, who was a smug asshole when he came, rolling his eyes at my apprehension about touching, or startling this guy who looks like a neo-Nazi. Cop found drugs, and decided not to be chill, which is his prerogative. This ends up in a wrestling match ...r/TalesFromTheFrontDesk. r/TalesFromTheFrontDesk. A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk. Retail employee?A good remedy for heat burns is cold water, changed frequently. Since you work in a hotel, grab an ice bucket, about 6 ice cubes and fill it full enough with water to submerge what's hurt. Change the water every 15 minutes for an hour. Thankfully, it's not too bad.Endless mazes of off-white walls and locked wooden doors, unfriendly red lights staring at me from every digital handle. That first right turn from the elevator sent me spiraling into madness as I walked to the very end of the wing. When I finally got there I locked the door in every way I could.She laughs and covers her face. I now have to man the front desk till my partner shows up. Of course guests ask what happened. I was to tired to formulate a good lie so I was just honest. It made a lot of people laugh. Funny enough this was the 2nd time I had ripped my pants. Another story for later! 2.Ours is $3.50 for both a wash and dry or $1.75 for a wash and a $1.50 for a dry. It's a bit tedious because the laundry devices only take quarters but still. I think PP is referring to hotels that offer full service wash-n-fold/dry cleaning services. It's typically done through a third-party vendor with fixed rates.You'll get no sympathy from me, Part 2. Part 1 Here. Sally has earned some sympathy. She checks out tomorrow because she doesn't have the money to stay at our hotel any longer. Nobody will rent to her because she has the eviction on her renters history. Plus, she told another hotel employee that she had a roommate who not only stole some of her ...Well, shortly after FOM calls on his day off to tell FDS that we are increasing their nightly rate by $128, nearly double their negotiated rate. The guest happened to be in the lobby and waived FDS over after the call to show her the lovely messages FOM was sending the guest. WELLLLLL apparently FOM borrowed $200 from the guest previously, and ... More posts you may like. r/TalesFromTheFrontDesk. Join. • 11 days ago. THREE Complaints in less than 24 Hours... - UPDATE. 332. 59. r/StardewValley.I have had to explain to friends and family that getting paperwork saying their pet is an ESA doesn't give you carte blanche to bring them any where. Especially when that pet isn't properly trained. When I worked retail some kids brought in a snake around one of their necks and when I told them they had to leave one of the girls gave me an attitude and tried to telling me it was an ESA - I ...r/TalesFromTheFrontDesk • guest threatens my employee over a billing mistake, returns later to demand a free room and threatens me next r/TalesFromTheFrontDesk •As per my last post I shared with y'all that he so far is just getting written up and that's it. Well I just got a call from my manager that she is indeed firing him now and will have to switch around my schedule a bit for this week because of it. Apparently yesterday she accidentally left her flash drive and usually when that happens one ...A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.Haunted Rooms. Ok, so some context. We get a review a little while ago from an anonymous profile who proceeds to give us a bad review about a haunted room. They go on in the review about how a chair moved on it's own across the room and the shower kept turning on on its own. They also tell about the light flickering throughout the night.Meanwhile the regular and waged front desk and housekeeping staff don’t get it guaranteed off. Granted, we get holiday pay, but there is a sad kind of irony in people who are in charge of their eSsENtIaL WoRKeRs getting a day dedicated to laborers to relax while those frontline laborers, the ones who do all the heavy work, don’t. 18. camlop ...Wife gets caught cheating. This incident is from when I used to work at a motel in Alabama about 10 years ago. So please pardon my recollection. Some woman who had a reservation came to check-in and at the time of check-in, she made some small talk with me and said that she was waiting for her aunt. I saw her a few hours later standing near the ...r/TalesFromTheFrontDesk A place where people from the hotel (mostly) industry can come and share the stories of the things our guests do and say that make customer service the hated job that it is. Non-hotel front desk stories welcome, so long as the tale involves a front desk.For a change of pace, this story if from the front desk of a medical practice. A woman approached my desk today to sign in for her appointment, everything on fairly routine until she realizes she has a copay. "I have been coming here for literal months and have never had a copay, my insurance" blah blah blah.People have seen too many movies. They think “hotel” automatically means valet, bellhops, concierge, restaurant, and 24 hour management, etc. Most leisure travelers don’t know what select service means and think they’re getting a deal. They might be, but they also need to temper their expectations.The bill mentions that California law specifically forbids fraudulently calling a critter a service animal. CAPC §365.7. $1000 fine, six months in jail. Granted, the law is mostly for people trying to sell fake service dogs, but it's not saying that it's not about people trying to bring pets where they shouldn't...I have had to explain to friends and family that getting paperwork saying their pet is an ESA doesn't give you carte blanche to bring them any where. Especially when that pet isn't properly trained. When I worked retail some kids brought in a snake around one of their necks and when I told them they had to leave one of the girls gave me an attitude and tried to telling me it was an ESA - I ...lol. I'm just picturing the GM of some hole in the wall on the side of a highway with a tall sign advertising rooms for $39.99 reading this and bubbling over with a smug sense of pride. Practically running over to their only front desk computer to open that saucy file. 8 days ago.This dude came in and was asking about the rates. I gave them to him, then he was like, "I'm the owner." I was like, "No. No you're not." He proceeded to tell me that the cameras were recording me, as if I can't see the footage in the back. And insisted he was the owner. I told him I know the owner, and it's not him. by JennFoogle. I wasn’t even here bro? I wasn’t even in the country! Thank god we have better managers now because the old ones were the worst managers ever! Because of covid housekeeping lost a lot of employees due to fear of getting sick so front desk agents would help out with laundry. Well..help out eventually turned into do their job. That Time Doing Tech Support Turned Out Positive for the Customer (The Story of Emily) Hi All: I've seen stories from this sub another site and finally got the nerve to post up one from my 10+ years doing volunteer tech support. note that all first names where used have been changed. The backstory:Family reunions could have easily been one of the 12 Labours of Hercules, ranking just below cleaning the Augean Stables and capturing Cerberus, the three headed dog. Remember, you have the power of the Removal from Hotel Facilities card. Play it if necessary. And in the ongoing battle of "Bane" vs "Bain": it should be Bane.She came, clearly sort of crazy, but had enough money to pay for a whole week, had her ID, and it wasn't a blacklisted address. She's short, old, buzzed hair, crazy eyes, came in barefoot. But despite the clearly crazy, manager had no procedural reason to refuse her, so he checked her in and said we'd keep an eye on it.Read the email. Check in is at 4. We’ll have your room ready by 3, perhaps earlier, but it largely depends on how busy we are. Check out is at 11. This week I had one person show up at 8:55 and another show up at 11:11, walk to the fro t desk and tell me “I’m here to check in” not ask, tell me they are checking in 5-8 hours early with ...I have a few years experience as a front desk associate. So, not much. I’ve worked at 2 different hotels. The first hotel I worked at had a very very strict policy that hotel staff are not allowed to stay in the hotel as guests.Tales From The Front Desk #1 | Reddit Voiceover - YouTube. Few interesting posts from r/TalesFromTheFrontDesk Video created on: 2022/08/04 Timestamps:00:00:10 …The mans room is totally fine btw. The price on his confirmation is CHF 230.00, exactly the same amount we have in our system. So it is just the womans room that seems very fishy. Anyways, thanks for some input and ideas and I will keep you updated once I hear back from the woman.Talesfromthefrontdesk
Ex bankie too. We had these shared cash draws that sat between 2 people. Money if you put too much in draw without putting in safe would get pushed and drop down into a small area.please pay attention when checking in. this has happened many times before. but I just checked in a guest and his buddy was checking in next to him, and everytime I would open my mouth to speak, he would cut me off and start talking to his friend. once I gave him his keys, I tried to tell him the location of the room and again, he turned his ...Business trips aka a cheaters paradise. Backstory: Anyone who has worked in a hotel will completely understand this. I have seen so many times people cheating on their SO while on a "Business trip." In two different hotels I worked at, I would have a bellman minimum 2-4 times a week tell me how the two co-workers have two separate rooms, but he ... Thoughts after 6 years at the Front Desk. Hello fellow colleagues of the Front Desk. This is probably going to be a long post, so TLDR at the bottom. I landed assbackwards into the Front Desk some 6 years ago I believe. Initially, I got my masters degree in some super sexy unpronounceable sciency thingy with ZERO job application and opportunities.r/TalesFromTheFrontDesk • Guy who refused an upgrade to a suite comes out of his room a few hours later demanding to be moved to a 'better room.' r/TalesFromTheFrontDesk •Top Tales From the Front Desk (May 28, 2023) Welcome to the lobby of a hotel, where folks working the front desk have all had to deal with some ridiculous …In order to meet your posting guidelines, I'm going to share a story from the land use front desk. 😉 (I'm remembering this from a few years ago, so forgive me for paraphrasing the events.) Shortly before closing (of course), a woman rode up on a bicycle, came into our local government office and got in line with the last-minute crowd. As I'm ...28-Apr-2023 ... To address these concerns, Guest Ban has implemented features to ensure compliance and prevent unauthorized changes to the “Do Not Rent” list.There are currently no snippets from TalesFromTheFrontDesk - No one told me, 2am cancel, fee of pleasure. Snippets are an easy way to highlight your favorite soundbite from any piece of. audio and share with friends, or make a trailer for Full Retard.I check her confirmation. There is the price for the room CHF 290.00 (the same price I have in my system as well) but then also a "Service Fee" of some sorts CHF 110.00. So in total she was charged around CHF 400.00, but all I see in my system are CHF 290.00. So I log into the Spooking.com Extranet and the price for the room is CHF 290.00.Tall swivel chair behind the front desk, or the big comfy chairs in the lobby. If it's hot and humid I'll take my laptop and the cordless phone into the breakfast room where the AC is better. I'm spoiled here by the lack of work and the subsequent leeway.Haunted Rooms. Ok, so some context. We get a review a little while ago from an anonymous profile who proceeds to give us a bad review about a haunted room. They go on in the review about how a chair moved on it's own across the room and the shower kept turning on on its own. They also tell about the light flickering throughout the night.odd encounters during NA. I am just about to finish my shift here as night audit. This weekend has been especially quiet in the realm of street people and weirdos. Or so I thought. Now, I have been hit on while at work, asked out for drinks, invited to party in guest's rooms. But this night has taken the cake.I am the front desk manager at a privately owned motel. I just had a woman call saying she couldn't get out of her room. She calls 10 times in 10 minutes freaking out. Corporate backed you up and the hotel owner. The shiny's main customer is the franchise owner and that's why the staff get treated like crap often because the franchise owners are usually very cheap.Naked Guest Stories. Post your naked/almost naked guest stories here! I'll get started. This is my first one: A few days after I finished training for my first hotel job (NA at a Somfort Cuites) our town was hit by unseasonably cold weather & an ice/snow storm [rare for our area]. A man wearing nothing but a towel came to the front desk, saying ...Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...In order to meet your posting guidelines, I'm going to share a story from the land use front desk. 😉 (I'm remembering this from a few years ago, so forgive me for paraphrasing the events.) Shortly before closing (of course), a woman rode up on a bicycle, came into our local government office and got in line with the last-minute crowd. As I'm ...Oh, my sweet child of summer. Let's count the red flags. #1 The owner is calling after hours. #2 The owner is calling at all instead of leaving it for management. #3 The owner asks for a pic of the fire extinguisher. I work at a hotel within a big cluster of hotels. This weekend there's a basketball tournament in town. Hooray!!! It has been smooth at my hotel.Hotel Work is not typical 9-5 mon-sat Work. We work holidays and weekends, and we too work full time shifts just like you, but in different variations. If it’s one thing I do like about this industry it’s the non typical-ness about this job. Sorry about the typos I’m at work (go figure! Lol) This thread is archived.Entitled shiny alcoholics. I had a guy check in and make a beeline for the pantry. He bought himself 3 beers. Ok. 5 minutes later he was back and bought another. Alrighty then. No trouble. I can't sell alcohol after midnight. The guy comes back after midnight, this time with a friend, and they start grabbing beers out of the pantry.The place where tourists are decent people who stay in hotels. But decent locals stay in their houses (unless they burn down). The locals that check into local hotels are the ones who are there to do drug binges, cheat on their spouses, engage in criminal behavior, etc.That is horrible. First of all: I am glad you are okay - and that nobody was seriously harmed. Take a minute to let things sink in: you played a part in everyone getting out safely - and you made sure the culprit was caught (and can hopefully get the help she needs).Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.A couple at a hotel insists on room changes, but the hotel staff, unable to accommodate their requests, eventually resolves the issues, leaving their future ...Clearly we just take credit cards to hold a room for the fun of it. Say it with me now... "If the card you provide to hold the reservation isn't valid for the amount of one night of the reservation, then the reservation ISN'T GUARANTEED!" This keeps happening, over and over again. Posted by TURRITONUTRICULA. Hurricane coming. Good time to call about those February reservations. Sandbags in place, packing up the usual goodies, and decided I would check voicemails that have come in this morning. 37 voicemails so far. (Our voicemail explains we are closed and evacuating) "Yes, I would like to discuss my reservations for ...Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ...Skinhead was passed out after a night of either crack, or meth. I called the cops. They sent one guy, who was a smug asshole when he came, rolling his eyes at my apprehension about touching, or startling this guy who looks like a neo-Nazi. Cop found drugs, and decided not to be chill, which is his prerogative. This ends up in a wrestling match ...How I quit my last hotel job. The last hotel I worked at was an absolute train wreck. If you don't believe me, I highly suggest you check my post history for the one called tonight We ruined someone's wedding. It is just one of many amazingly stupid and messed up things my hotel did. So, for context, my manager refused to hire new staff and ...I am a museum volunteer. People do come in with genuine donations, but fortunately, we have an off-site archive to send them to. One day when I came in the desk person told me that the previous weekend, a guy had come in with what he insisted was a valuable historic artifact.Our Resident Fuck-Up, Can't Get Right, was WAY too excited to tell me about it when I got back to work. I guess that's fair, considering Sarah's mistake took almost a whole week to fix. And each day since then, she's been at the same level of confusion, because she's allergic to being on the computer.Called a guy to pay up for his wife's furniture. He shows up a day later with a nicely dressed woman; they look over the charges and pay the bill. A few days later I see in the newspaper this guy's mugshot and that of a woman. He slaughtered his wife, but she wasn't the person who was with him when he paid that bill.Lol I gotta tell somebody…. So we have this company that we outsource valet drivers from and they sent us a goddamn criminal. I currently work overnight as the manager on duty and in the past week one specific driver has been stealing guns out of peoples cars. It's happened twice smh. The first time; we had a guest check in around 3-4AM ...The Groom Tale. Settle down with a beverage and nosh, it's a long one. Once upon a Time in the pre-pandemic period, in a city center Luxury Collection Hotel (LCH), there worked a small but spunky NA, yours truly (YT). YT is a woman of experience and classy appearance, accustomed to dealing with people in all walks of life: collars of white or ...07-Aug-2018 ... r/TalesFromTheFrontDesk - And this, my friends, is why you don't put your... ... I hadn't seen the original post before, so I scrolled through it ...Haunted Rooms. Ok, so some context. We get a review a little while ago from an anonymous profile who proceeds to give us a bad review about a haunted room. They go on in the review about how a chair moved on it's own across the room and the shower kept turning on on its own. They also tell about the light flickering throughout the night.One has to wonder if these front desk agents are the biggest heroes of all these days… especially if you look at this collection of tales from the front desk. Keep …Papa John's will give us half-off for pizza delivered to the front desk. Domino's gives us business cards and when we reach 10, we can trade them in for a free pizza. Its an ongoing struggle around here to be the one on duty when that 10th card is reached and we can order a pizza.Top Tales From the Front Desk (May 28, 2023) Welcome to the lobby of a hotel, where folks working the front desk have all had to deal with some ridiculous …More posts you may like. r/TalesFromTheFrontDesk. Join. • 11 days ago. THREE Complaints in less than 24 Hours... - UPDATE. 332. 59. r/StardewValley.Share your front desk stories! This group is for sharing, venting, laughing, networking and navigating the world of hospitality.And he hangs up. If I could tell them I don't care if you're the president of the freaking United States. I am not making an exception for you that could cost me my job. YOUR STATUS ISN'T WORTH MY JOB AND YOU'RE A MISERABLE COW FOR THINKING WE SHOULD BREAK LAWS FOR YOU. 341. She'd just let him in to stay in her room, and I already had a sneaking suspicion that these folks shouldn't be rented to. "But I have a different ID than [this city]," he protested, not that I cared. Rules were rules, and especially now that he was arguing me about something I couldn't control, I was getting annoyed.Most people see those and think they will never fall for them, when that is the exact purpose: a self-filtering pool of idiotic victims that will give the human scammer more time on actually viable prey. But targeted attacks rely on the complete opposite methodology. It isn't bulk, but targeted at a specific person. It’s a fun one! 😈 #skit #hotel #talesfromthefrontdesk. 1.3M. Follower story! 🪰 Sometimes you just have to roll with it… #skit #hotel #talesfromthefrontdesk. 927.9K. Follower story! This story was too hilarious to not make into a video. 😂 …Welcome to the wonderful, wild world of r/TalesFromTheFrontDesk! What was your favorite story out of these?!Watch the first video in the series HERE: 👉 http...by JennFoogle. I wasn't even here bro? I wasn't even in the country! Thank god we have better managers now because the old ones were the worst managers ever! Because of covid housekeeping lost a lot of employees due to fear of getting sick so front desk agents would help out with laundry. Well..help out eventually turned into do their job.No, you are not the only Mike staying in this 350 room hotel. In the couple of months that I have worked front desk I have gotten really annoyed by guests who expect us to just know everything and think that we have nothing else to do besides cater to them and only them. One thing that keeps happening: people ordering food, without telling the ...The trash cans are near vending machines because you're expected to consume right by the vending machine and toss your trash there. But there's no trash can readily available out on the streets/park, etc. Street food vendors sell their ware with expectations that customers would eat right there and hand trash right back to them.Wow that cakes my night. We had someone in room 116 literally bash a 3 foot hole in the bathroom door last night. We are not a 4 star hotel. A few years ago around midnight I had a guest come up to the front desk. A woman and a young girl around 4. The woman told me there was a couple of people sleeping in the back staircase.In order to meet your posting guidelines, I'm going to share a story from the land use front desk. 😉 (I'm remembering this from a few years ago, so forgive me for paraphrasing the events.) Shortly before closing (of course), a woman rode up on a bicycle, came into our local government office and got in line with the last-minute crowd. As I'm ... 3. bobannnderson • 2 mo. ago. i worked at a hotel in Massachusetts owned by a Patel. there's a actually a particular Patel family that owns a few hotels in MA/NH/ME. 1. Tonderandrew • 2 mo. ago. Mr. Patel is at the front desk of the motel down the road. 1. wamp3ter • 2 mo. ago. Yes.Roughly, 30 minutes later one of the cops returns. Detective has called a second time. Cop goes up and comes down, once again, finding nothing wrong. Things seem to quiet down for a while, but two hours later (roughly 3:45am) a third cop arrives. Detective has called once more, and the cop has heard from his fellow officers of our Detective guest.When an employee yells at a guest, that's absolutely unacceptable. INCORRECT. Both parties should be held to the standard of "Not being an asshole" if a guest acts poorly, it's only human nature to act poorly back. The difference is, the FD should have used their position as an employee over their volume level.Posted by u/LokoManiac - 1,229 votes and 106 commentsI was surprised because I said nobody was in that room and he said "oh yeah I booked online and came in and grabbed a key". "I'm a travel agent and just assumed you could check in on line". I just stood there trying to comprehend the absolute stupidity of this guy. He thought it was an online check in.Excuse Me, Sir, Where Are Your Parents? On my first day back from my time off, I was saddled with a buttload of check-ins. All was going well, until I saw a child (an actual child, maybe about 7 or 8) marching up to the entrance with a suitcase. I felt a little tinge of PTSD from the demon spawn we recently had, but I tried to muster up some ...Business trips aka a cheaters paradise. Backstory: Anyone who has worked in a hotel will completely understand this. I have seen so many times people cheating on their SO while on a "Business trip." In two different hotels I worked at, I would have a bellman minimum 2-4 times a week tell me how the two co-workers have two separate rooms, but he ...I had this thought today when browsing this sub. We front desk workers put up with a lot of crap not just from guests but also co-workers. For every good co-worker there's probably 20 you just can't stand.That is horrible. First of all: I am glad you are okay - and that nobody was seriously harmed. Take a minute to let things sink in: you played a part in everyone getting out safely - and you made sure the culprit was caught (and can hopefully get the help she needs).If I could tell them I don't care if you're the president of the freaking United States. I am not making an exception for you that could cost me my job. YOUR STATUS ISN'T WORTH MY JOB AND YOU'RE A MISERABLE COW FOR THINKING WE SHOULD BREAK LAWS FOR YOU. God I understand that.Out of nowhere, someone from the first floor's window yelled at the dog to silence it and the dog actually listened. That's how we found the owner. The guy had brought his dog with him, but decided to keep it outside. He had told it to stay sitting in the shadow, outside the view of the front desk, and then went inside and bought the ticket ... I alternate between 3 different pairs. I have two pairs of shoes from the Cam Newton collection (retail $140, but you can almost always find sales on them at Belk and such, I got mine on black friday for $13 a pop) and they are actually really well made shoes, with a insole that feels like its memory phone which is great.147 votes, 23 comments. So this Tuesday I was robbed of all the money out of my cash drawer. Fun times working night audit alone each night with no…by JennFoogle. I wasn’t even here bro? I wasn’t even in the country! Thank god we have better managers now because the old ones were the worst managers ever! Because of covid housekeeping lost a lot of employees due to fear of getting sick so front desk agents would help out with laundry. Well..help out eventually turned into do their job.. Near me spirit halloween